Who to contact at Telstra hq?

Hi,

I have a Telstra landline issue that no Telstra staff will help me. It sucks. I even had one staffer lie to me about a certain fact and when I read out the fact, would you believe it's even on Telstra's website, he still insisted I was wrong. Then he rudely hung up on me. I want to dob him in. I sneakily asked him at the start the name of his boss but he refused. Then the call went downhill. His customer service to me was atrocious.

I even had a verbal attack from Complaints (overseas) , thus I can't contact that Dept again. I wanna complain about this whole issue I've got and dob in about the lack of help from Complaints!

The TIO authority basically bounced the issue back to Telstra to resolve, but I'm getting the run around again. This needs to be escalated to the higher level of heirarchy. Who do I contact.. CEO V.Brady's contact details? Is there a boss of the Complaints department in Australia? Who do Complaints answer to?

I found on Google "exectivecustomercontact team" email address. Where does this go to? Or do I just send to CEO's email address?

Please help!