Killswitch Wait Time

I think I’m just really excited to use this sweet carnage skin with the Kill Switch case for my steam deck. I understood that it would take about 1-3 business days for my order to ship, but it has remained as “unfulfilled” for 6 full business days. Does Dbrand help out on the forums for situations like this? If so, my order number is: 23335085. Thank you all!