Having multiple issues paying my OneCard (SBM Bank) bill — app not opening, CRED not working, NEFT/IMPS showing errors. Need help!

Hi everyone, I’m having a really hard time paying my OneCard credit card (issued by SBM Bank). These are the problems I’m facing:

1. OneCard app is not opening, so I can’t check my bill or pay from there.

2. When I try to pay through CRED, it says:

“You are using the same number your credit account is registered with. Use an alternative number.” I don’t have any alternate number to use.

3. I tried paying via NEFT/IMPS using the details people suggest:

Account number: my 16-digit OneCard number

IFSC: SBIN0007983 But my bank app says the details are incorrect.

4. When I enter the details, it sometimes shows “paying to: my name – SBI bank”, which confuses me because my card is from SBM Bank.

5. I still don’t know how to confirm whether the payment went through since the OneCard app won’t open.

Has anyone faced these exact issues? How do I properly pay the bill for an SBM-issued OneCard when:

The app doesn’t work

CRED rejects the number

NEFT/IMPS beneficiary addition keeps failing?

Any help or correct updated details for SBM OneCard payments would be appreciated.

Thanks!