Stay away from FIDO. Worst customer service everr. 3+ hours on hold, only to be disconnected.

I called FIDO in October asking them to cancel my services, and that my next bill would be my last.

However, FIDO keeps charging me even though I got a confirmation that my plan would be cancelled. I'm not in the country so I use the international customer service line to figure out what is happening.

I was on hold for 3+ hours before the line got disconnected. Not from my end - from theirs. I don't know how else to reach them and I'm growing really frustrated.

Can someone please suggest a way to reach or email them?

And screw you Fido.