I generally dislike flying American but...

It's the only airline with reasonable flights from my home airport to one of my favorite destinations. And while the crew are usually visibly unhappy, and generally customer service is garbage, I have to shout out to the passengers on both flights who made my toddler smile from the row behind, played hand games with him from the seat beside or when we walked down the aisle, and generally were very understanding, helpful and kind. I'll never understand people who always complain about babies crying on planes. They can't help it, their ears are little, it's confining and overwhelming. But someone who isn't mom making a funny face at them usually changes their mood, and it goes a long way. Bless you altruistic baby-lovers and it-takes-a-villagers!