OTP Problems
I was doing a fund transfer from GCash to another local bank for lease payment but no matter what I do delayed talaga OTP. If I wait for 10 minutes, it arrives but expired na. If I immediately click "resend OTP" it sends me the previous OTP that I asks for and it says OTP is wrong.
I tried all the troubleshooting methods that GCash recommended. Even uninstalled and installed again. Now, I can no longer log in to my account because it refuses to give me OTP anymore! No delay, no sending of previous OTP. Nada! Lumala pa ang problema.
I tried calling yung walang kwentang hotline nila pero automated lang naman. I have no way to send tickets since hindi nga ako makapasok. Nababaliw na ako. Please help! What worked for you? I tried:
- Clearing cache and data
- turning airplane mode on and off
- removing and replacing my sim card.
- turning off VoLTE.
And everything GCash recommended on their Help Page.
Posted Dec 11, 2025, 9:57 AM UTC