Truly unbelievable bs

So ive been farming for a few days in the dz for the eagle bearer as I managed to get the ravenous so I knew it was actually possible and today I was farming in dz west managed to get a few random exotics and just when I was getting ready to give up for the day and do other things a dz drop started and I figured I'd see what I get and the last drop I claimed gave me the eagel bearer. I genuinely couldn't believe I got it especially since I had gotten lucky and manage to get into an empty dz but on my way to extract my game disconnected which yeah sucked because now I'd be put back into a new instance with likely other agents but knew I'd still have my stuff Low and behold I load back in check my contaminated loot and sure enough the loot I got from the enemies and the drop including the bearer weren't in my inventory, the other exotics i got prior to doing the dz drop where still there so the disconnect erased that last 10ish mins of progress and with it the eagel bearer And I can guarantee if I put in a ticket to ubisoft they'd hit me with some shit like uh well here's a exotic piece for your trouble or just nothing and say sucks to suck