No Signal in 4K Capture Utility - 4KX
Recently bought a 4K monitor and the Elgato Game Capture 4KX. Mostly gonna be using it for PS5 and Switch 2.
Having a weird issue where my PC is seeing that the capture card exists but isn't getting any video or audio signal from it. (See below image) It's displaying fine on my other monitor (Alienware AW3225QF)
4K Capture Utility is on the most recent update and the USB-C Cable is in a 3.2 Gen 2 port
PC Specs:
Asus B650M-E TUF Gaming AX - DDR5
AMD Ryzen 7 9700X | 5.5GHz | 8 Core 16 Threads
Gigabyte RTX 4080 Super Windforce - 16GB V2
64GB Kingston Fury Beast RGB 6000MHz (2x32GB) CL36
EVGA CLC 280mm Radiator
Premium Enthusiast Grade Thermal Compound
1TB Gen4 Kingston SNV3S (R 6000MBs | W 4000MBs)
4TB Gen4 Samsung 990 Pro M.2. NVME (R 7450MBs | W 6900MBs)
Posted Dec 13, 2025, 10:36 AM UTC