Took the plunge and set up a WhatsApp bot for my consultancy. Review my logic?

Alright, fellow founders. I finally automated my WhatsApp for my small digital consultancy after losing leads at odd hours. I'm sharing my setup logic below. Roast it or improve it.

My Main Goal: Stop missing leads from my website after 8 PM.
My Tool: Using a platform (like https://leadsloom.in/) to connect my site to WhatsApp.

Here's my automated flow:

1. Trigger: Someone clicks "WhatsApp us" on my site.
2. Instant Auto-Reply: "Hey, thanks for reaching out! 👋 I'm the automated assistant here. To connect you with the right person, are you looking for: A) A quote for a new website B) SEO help for an existing site C) Just a quick question?"
3. Path A/B: If they pick A or B, the bot asks for their email and says, "Perfect. Our lead strategist, [My Name], will review this and get back to you personally within 12 hours. You'll also get a quick case study via email." Then it tags me in my dashboard.
4. Path C: If they pick C, it says, "Fire away! I'll try to answer, or I'll make sure [My Name] sees it first thing in the morning."

My Reasoning:

• Qualifies without being annoying.
• Sets clear expectations for a callback.
• Filters "quick questions" I can answer in bulk at 9 AM.
• What I'm Watching For: I'll track if the email capture rate improves and if the "quick questions" actually get resolved faster.

My Questions For You:

1. Does this feel helpful or robotic?
2. What's one thing you'd change immediately?
3. If you've done this, what was an unexpected hiccup you faced?

Not looking for tool recommendations, just genuine feedback on the approach. Keen to hear any thoughts or similar experiences.