Need help with unlink/link account on PSN.

I’m after some advice or help.

I bought my son a PS5 for his birthday as he uses my PS5 and login to play Fortnite with his mates and takes over the entire living room!

The plan was to put his PS5 upstairs and put the epic games login onto his PlayStation.

I set up a separate PlayStation account for him with an old email of mine and paid for the network subscription.

So far so good, I then logged in to my epic games account via PlayStation network and unlinked my account from my epic games account.

I clicked on the removed linking restrictions and I’m thinking this is way easier than I anticipated……

It then said on screen to be able to link a new account you’ll be redirected to the PlayStation network to put the details in, I clicked on it and it automatically reconnected my old account to the epic account.

I’m now in this doom loop of being able to link and unlink my old account but unable to link the new one until 12 December 2026.

I’ve disabled the Sony pass key as I thought maybe that’s lodging me in automatically but that’s not helped

I’ve tried the support chat with no resolution and they’re saying to send an email which I did yesterday but I’ve heard nothing back.

At the moment my account isn’t linked to any PlayStation account so my son can’t play at all. I’m obviously doing something wrong but I’ve no clue what that is.

Long message I know but any help would be much appreciated