Refills.com STILL no shipping info in OVER A MONTH

Hello, this is my first post in this sub, I've been following for a while.

I hopped on the deal train with Refills.com

I placed my order for Tirzepatide max dose on 11/28/25

I was understanding at first with all the holiday sale set backs and what not. But at this point I genuinely dont know what to do. I messaged support and always get the same large apology, and that its been set priority, and expedited shipping, yet STILL no progress.

I have messaged Taylor. They have been unable to move things along either.

Am I being scammed? What should I do? Is it too late to get my money back?

I am just so frustrated. At this point I've been off the meds for over a month (I took a little break then ordered)

Please help 🙏 😢