Airwave arrived without Piano
Has anyone ordered a Piano and Airwave combo and only received the Airwave? I’m located in the US and ordered in April (Batch 9). I received the Airwave today but was kinda surprised when there was no piano included. Obviously the Airwave has no usability without the Roli app and keyboard, so I can’t use it yet.
The shipping schedule indicates that batch 9 was completed, but my order status still says “Processing” with no shipping info or estimates. Wondering if anyone else got an Airwave and is still waiting for a Piano?
I checked my emails and I have a shipping confirmation for the Airwave but no shipping updates for the Piano. Seems kinda odd to ship a product that’s 100% dependent on another product, why not just wait and ship them together?
Posted Dec 29, 2025, 7:53 PM UTC