Shipment stuck with clearance delay

✈️ DHL Express

My package is stuck at Cincinnati for the last 10 days. I've already paid the customs duty within minutes of getting the message about it. I get "customs delay" related email every day in my mailbox. The tracking website says:

Further processing will occur as instructed by the regulatory authority. A DHL representative shall attempt to contact the importer or shipper if further details are required

I haven't received any further message from DHL regarding any other requirements. Is there a way to see the further progress or waiting is my only option?

Posted Dec 29, 2025, 8:00 PM UTC · locked

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