[Review][Neutral] avesrails.com

Started my interactions with aves after looking at a specific part, I set myself up on the wait-list, and eventually emailed them asking when there was an ETA. After 4 days I receive a response that the part would be available in limited supply soon and to make sure I'm on the notification list. I was, yet got no update. One month later I emailed them asking for a follow up, and now it is roughly a month after my last email.

Additionally I did order some parts from them, they arrived in great packaging and within a reasonable time frame, and I got what appears to be good quality parts that I was expecting. One problem was, I accidentally ordered two of one part (had one already in my cart when I finally added my shopping list in). That was totally on me and I understand if they wouldn't do returns, but I can't find a no return policy on their site and once again I've been waiting over a week for a response.

TLDR: You will get what you order, but don't expect much outside of that, customer support is somewhat lacking.