Battery issues
So I've had my 2024 AMD zephyrus g16 for about a year now ( I purchased it back in November of 2024) and I've been surprised how hot the laptop can get for simple tasks like searching the web. Plus I don't seem to get nearly as good battery life as some people get. Really I feel like I never have even after I've used G helper. So I learned that you can quickly check the battery health through G helper and I was surprised my battery health is already showing 59%. For a little extra context ever since I first bough the laptop I've kept max charge set to 80%, and I almost never keep the laptop sitting around plugged in after it charges up. So I just wanted to ask, is this normal? Anyone else having battery health this low already, or do I just have a defective device or something else going on. I recently spoke to ASUS customer service over the phone and the representative didn't even seem to understand what battery health was. Any help is really appreciated.
Posted Jan 10, 2026, 12:31 AM UTC