The "Smartest House" Online Store Just Cancelled My Order Because I Use A VPN

I posted this originally on r/selfhosted, got a bunch of responses saying they had similar issues with this company, then the moderators removed the post. So I'll try reposting here because I googled this company before ordering, and only good reddit reviews showed up. Maybe for the same reason. For the benefit of anyone in the future who may order from this company I will try to post again, and see how long this post stays up before the moderators remove it. It's amazing that you can't leave a review for them on google either. It really seems they are using internet corporate plutocracy to hide any negative comments from the internet.

Anyway, I ordered a $175 zooz z-wave device from them on my phone, and got an e-mail confirming the order. Then the next day, I got an e-mail cancelling the order "because it was placed using masked or anonymous IP software. For security reasons, we can’t process orders unless the IP address is visible. Please disable any VPNs or proxies and feel free to reorder. Let us know if you have questions." Why would they turn down potential customers just because they use a VPN? Seems like a poor business move as I will just buy the equipment elsewhere. Anyway buyer beware, don't bother placing an order from them if you use a VPN. They will let you surf their website and place an order and waste your time that way, then just cancel the transaction the next day.