Frustrated

I understand it’s for the safety of the customer but why is it that when a report is made, we (the drivers) can’t see what order it’s for? (I don’t need to see the customer info just the order itself) We are just supposed to upload evidence/playing the guessing game as to who is falsely reporting their food as undelivered. Do customers realize this job doesn’t pay well already so why would we jeopardize losing it over their shitty fast food?