Any advice for first time dental insurance call rep?

I will be starting calls for a dental insurance company. It’s my first time doing a call center job in the insurance industry. I did retentions in the past for a large cable/internet company but the calls were extremely taxing on my mental health almost every call I was having a panic attack.

The dental insurance side doesn’t seem as severe I hope. Anyone here have any advice on things they do that helps? It’s also a work from home position so that’s one of the reasons I need the job is because I currently can only do work from home due to mental health situation.