Is it safe to use Maya despite of the card never arriving?

I called Maya support today regarding a card I ordered from 3 years ago which never arrived. I've followed up on emails at the time but ultimately just gave up since they were unresponsive and i just never used the app again.

Now i want to retry digital banking - i laid this out to the CS but theyre unable to trace this order. Is it safe to use now considering I dont have the physical card? Couldve been lost for all I know. Not sure if there's repercussions since I am new to digital banking space. :)

If anyone has any advice. Should i reorder a new card na lang??

Thanks all 😀