Delhi liquor shop removed MRP from bottle and overcharged me heavily – legal options?

Hi everyone,

I’m seeking advice regarding overcharging at a liquor shop in Delhi.

I recently bought Samara Red Wine from a liquor shop in Munirka, Delhi. The shop charged me ₹800 extra, even though the actual MRP of this wine is around ₹425.

The problem is:

•	The MRP was deliberately removed/scratched off the bottle

•	The shop did not provide a proper bill

•	I later found out that selling liquor above MRP and tampering with MRP labels is illegal in Delhi

I do have:

•	The bottle with excise sticker (MRP area clearly tampered)

•	Payment proof (UPI/bank debit)

•	Shop location and name

My questions:

1.	What laws are applicable here (Delhi Excise Act / Legal Metrology / Consumer Protection)?

2.	What kind of penalty or fine can the shop face?

3.	What is the best authority to complain to for quick action – Delhi Excise Department or Consumer Forum?

4.	Can I realistically expect a refund or action if I file a complaint?

Any guidance would be really appreciated. Thank you.