i need help i'm dumb

the estimated delivery window on my order ended 10 days ago, put the item is still showing that it's in "pre-transit". according to etsy's website, pre-transit means that "the seller added a tracking number and it is pending scanning at the shipping facility"

the last and only tracking update happened 20 days ago and it says that they "have received the details for this parcel and expect it to reach the network shortly"

does this mean i'll likely still receive my package and it'll just be really late, or should i request a refund? i'm honestly kind of stupid with these things so any help or advice is very appreciated

thank you!