Riot removed skins from my account after recovery

Hi everyone,
I’m posting this to ask for an objective opinion, because at this point Riot Support is no longer responding with anything new and I genuinely don’t know if this situation was handled correctly.

A while ago I temporarily lost access to the email connected to my Riot account. Because I was afraid I might permanently lose access, I contacted Riot Support to recover the account. I eventually regained full access without any issues.

However, after the account was restored, I noticed that multiple skins and other cosmetic content were permanently removed from my account.

Important clarifications:

• These skins were obtained by me on my own account,
• They were purchased using my own RP and Blue Essence,
• Some came from hextech chests and crafting,
• There was no rule-breaking or exploit use on my part.

Riot’s explanation is that the account was “restored to a previous state” based on their internal review. The problem is that:

• I don’t know the exact moment when access issues started,
• There is no clear way for me (or Riot, from my perspective) to objectively determine which skins should or shouldn’t belong to me,
• As a result, content I legitimately earned or paid for is now gone.

I tried explaining this multiple times and asked either for:

• the skins to be restored, or
• a refund of the RP / Blue Essence equivalent.

Unfortunately, at this point Riot Support keeps replying with the same message:

They also stopped engaging with the details of my arguments, and each new ticket gets essentially the same copy-paste response.

So my question to the community is:

• Does this seem fair to you?
• Has anyone experienced something similar?
• Is this normal practice when an account is recovered after access issues?
• Do you think Riot should restore content or compensate players in cases like this?

I’m not trying to attack Riot or start drama — I genuinely want to understand whether this is standard and reasonable, or if I’m right to feel that something isn’t handled properly here.

Thanks in advance to anyone who takes the time to read and share their thoughts.