Lying

Why do our clients lie to us?

I have a reminder email that goes out to my clients to pay by their contracted date and it also includes a link to arrange their pre-wedding 4 week consultation with me.

I can see when the email has been read by them because I do it through mailchimp.

I’ve had so many people miss their payment date by WEEKS and then come back to me with saying they missed the email or never saw it - I can clearly see they did!

The thing is as well, I have in the email that if they are struggling to pay, to let me know, so that we can arrange a new payment date and avoid my late payment fee.

Is it embarrassing to say we can’t pay? I don’t get it.

I’ve had loads of people admit they can’t pay and we’ve come to an agreement about extending it so that I’m paid by the night before the wedding, I give them until a month before to pay as well so theyve have had plenty of time to save.

Boggles the mind truly