Next steps…

Hey everyone! I’ve been staying in Texas for 5 years in a Tricon Residential home. I am in my renewal window right now and I’d like to transfer to another Tricon home. I did my pre-transfer inspection a week ago and was emailed 2 days later saying that “the transfer is denied due to the upkeep of the home”. We’ve been here 5 years so there is wear and tear, we’ve had another kid added to the mix in these 5 years to add the one we already had. The “inspection” was 7 mins from start to finish. There is nothing major wrong with the house. I emailed and asked them is there a list of things that need to be done before it can be approved but they let me know I can’t reapply for another transfer for 90 days. My lease is up in 2 weeks. Has anyone ever gone through this with Tricon Residential? What if I don’t transfer to the other property and just outright apply for it like a regular tenant?

Edit: this I asked was there a list of issues or what the inspection requirement were. They provided a move out check list which I plan following anyway. The day of the inspection my house was clean. We’ve been here 5 years with 2 little children they couldn’t have expected it to be like new. Then on top of that, we are still currently living here. The home is lived in.