I went to the Utah Department of Health and Human Services in good faith and at the direction of Senator Curtis’s office.

I was seeking accountability and access to my own records after a catastrophic failure at a publicly funded treatment facility. I explained that this facility did not explain the known dangers of the situation I was placed in. This was not theoretical risk. It resulted in real world harm. A staff member crossed boundaries and later died by suicide in front of me. I have lived with PTSD from witnessing that event for years.

I did what the system tells people to do. I reported it. I asked for help. I followed the process.

In response, a state licensing investigator described me in an internal email as “insane” and asked her supervisors to intervene to shut me down.

That comment was not just insulting. It was retraumatizing. It weaponized mental health language against someone reporting harm. It demonstrated bias by the very agency responsible for protecting patients and ensuring accountability.

When a person with PTSD comes forward to report systemic failure and is met with dismissal and character attack by a regulator, that is not oversight. That is institutional failure.

This is not about hurt feelings. It is about whether people who report real harm can expect neutrality, professionalism, and safety from the agencies meant to protect the public. Right now, the answer I received was no.

During the current legislative session this facility is looking to get $1,000,000 in funding. I don’t think a facility that prioritizes anything above patient safety Deserves public funds. Please reach out to your state senator.

Am I overreacting or did this lady just brush me off