Technical Issue & Safety Concern: Faulty 12V-2x6 Cable - ROG Strix 1200p platinum

Hi everyone,

I’m writing this to warn the community and hopefully get a serious response from ASUS, as I’ve recently encountered a major safety issue with my ROG Strix 1200P Platinum PSU (purchased Dec 28, 2025).

The included 12V-2x6 cable is defective. The pins on the GPU-side connector are loose and "wobbly." They don't stay aligned, which causes an uneven connection when plugged into the card.

The results? I am using a Thermal Grizzly WireView Pro 2 to monitor my power stages, and it is constantly triggering emergency shutdowns because it detects massive power imbalances across the pins. I’ve tried to manually realign them, but they just shift back.

This is extremely dangerous. We’ve all seen the reports of melted connectors over the last year, and having loose pins on a premium PSU cable is a recipe for a burned GPU.

The Dilemma: I could buy a third-party cable (like CableMod), but if I do, I lose the "GPU First" feature that comes with this specific PSU, which requires the two extra data pins found on the original cable.

ASUS needs to address this. If this is a batch-wide manufacturing defect, there should be a public statement or a replacement program. For the price they charge for the Strix Platinum series, we shouldn't have to worry about our houses catching fire or our $3000 GPUs melting because of a cheap connector.

Has anyone else noticed loose pins on their Strix 1200P cables?

ASUS Support, I expect a functional replacement that actually meets safety standards. This is unacceptable for a flagship product.