Astro a50 X PS5 audio issues.

Hi all,

Just looking for some advice on potentially fixing my audio issues with my Astro a50 X headphones.

The issue I’m encountering is that all audio from the headphones will intermittently go static and then cut out and loose contention with my dock entirely. Not sure what is causing this issue.

I’ve tried resetting my headphones back to factory settings, which fixed it for like a day and then the issue represented itself. I’ve tried soft resetting by holding the game and mode button which fixes the issue for about 5 minutes.

And finally I tried troubleshooting my issues with the official Logitech videos on the wiring for the headset to work as intended. This has also not produced any results in resolving the issue.

If someone with some knowledge on this issue or things similar to this issue please let me know what I can do I would be very grateful .

Thanks :))