Let’s talk about the HVAC business.

Let’s talk about the HVAC business.

This is not a part-time gig. When you’re involved with a real heating and air conditioning company, you need to be on call or someone needs to be on call 24/7. That’s the rule of the land when you’re in this business.

This isn’t a job where you get to say you want weekends off. You don’t wanna work after hours. You don’t wanna drive that far. It’s your job. And if you’re good at it, you’ll just shut up and do it.

If you want to keep these customers, you need to do this. Otherwise they will go elsewhere and you’re literally going to watch the money leave your bank account. You gotta stay focused on customer retention. The moment you start getting comfortable and slacking off is the moment your phone stops ringing and theirs