PDF Guru scam

Just a warning to anyone thinking of using PDF Guru.

They charged me $49.99 through Apple Pay even though the first payment attempt failed. I contacted them and they said it won’t go through, but once I added money to my card they took it immediately.

I sent them screenshots + invoice + official bank proof and they still keep acting like they “can’t find my account”. Every reply is from a different agent and they keep asking for the same info again and again.

Honestly feels like they’re just delaying until you give up.

Anyone got a refund from them? Did you do it through chargeback?