Paper Statements

I received a notice that Well Fargo had changed my statement preference from paper to online without my authorization. For a long time, they have been trying to trick customers into going digital. It saves them money. I have always resisted this. as I prefer to paper remind me to reconcile and for my files. I know that I can go online and print a statement, but I shouldn't need to do this for the bank.

Changing a customer's preference without authorization is bad customer service!

I called, and there is no way to reverse this. I was told to try after March 15.

Wells Fargo may lose a long time customer, with significant deposits.