DO NOT BUY
It appears this has been common in the threads here but for any new users considering - DO NOT GET VIVINT IF YOU EVER WOULD CONSIDER MOVING OR CANCELING.
I was on the phone > 1 hour to get my service cancelled- passed around to multiple people and then received an email it was denied. Today now again on the phone > 1 hour with them “verifying” and trying to get me to transfer my service with every representative. They are making it impossible/very difficult to cancel and keep offering the easier option of transferring service. They claim there is a cancellation document that I can’t see on my account that gives them an extra 30 days of payment. Very deceptive company. Don’t be a fool like me.
Posted Feb 11, 2026, 10:24 PM UTC
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