Nothing but problems with my AMS 2 Pro.

So I got my printer last Friday and my AMS yesterday. All of this is my first for it all. I was able to have successful print after successful print before the AMS got in. I got my AMS I was so excited for easy multicolor prints. But it’s been nothing but a massive headache. The big issue it won’t always (majority of the time) feed the filament all the way in. It keeps saying there’s to much resistance at the tool head in the tube and I don’t know what to do at this point. Is there any advice that can be given.