GA and availability

I don’t understand why taking GA ( which is allowed and encouraged) effects availability in such a negative way. anytime my availability drops my sup refers when and how much breaks are allowed ( there are times that I’ve already taken my breaks and GA pops up and I go for it! sup continues to say things like “ you’re not allowed a break until you work 4 hours straight- lunch break has to be mid and you can’t take a. real first and last hour”i mean dictating when we can break and then encouraging GA but dropping availability ( now my metrics are off) seems a round about way of finding “ ways to improve” I’ve started cutting out my breaks go improves availability and it’s not even lower than dept average ( people with high availability are getting accolades ) more so than those of us with higher sales - evidently sales are no longer important as a sales agent only “ behaviors“ matter ?

rant over