SENT MONEY TO UNTEGISTERED NUMBER IN MAYA

hello guys! new to maya and i thought same lang ang maya and gcash when transferring money. kaya di ako nag dalawang isip mag transfer ng money sa number ng friend ko, it turns out di pala yun registered sa maya. and friend told me na the number was only registered sa gcash and should have sent the money thru bank transfer.

anyone that can vouch for me na mabalik ang money after 2 business days (acc. to maya) please?

already files a ticket too.