Can’t log in to Coinbase (2FA SMS and email not received) – need help

Hi guys, I’m locked out of my Coinbase account and really need help.

I enter my username and password, but I never receive the SMS code for 2FA. My phone number is active and working, but no message comes. When I try to use my authenticator app, it says my device is not registered.

I also tried email verification, but I don’t receive any email codes either. I checked spam and everything.

Support chat is only AI and not helpful. ID verification also keeps failing even though my details are correct.

Has anyone experienced this before? How did you fix it or contact a real Coinbase support agent?

Any advice would be appreciated. Thank you.

Posted Feb 15, 2026, 3:08 AM UTC

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