Visual Voicemail still not working for others?

I've been trying to work this out on my own with Verizon, but ever since about March of last year when I had a bunch of account issues with Verizon, and switched to the pixel 10 pro xl. I've seen tons of closed threads on here about it, but nothing that mentions a fix. Has anyone found a solve?

Verizon "customer champion" support loves to call me at bad hours, leave a voicemail, (that I can not access) and then close the ticket saying that there is a network ticket open that they are "working on." And should be fixed any day.... And then they close the ticket and mark as resolved. I have to go back in every few days to reopen the ticket to say, "hey, it's still not working here" and for them to do they same exact thing all over again. Say someone is working on it, and mark the issue as fixed.