Small Business - Supplier does not want to warranty product
Hey Peeps!
I was hoping I could have a hand in finding the official rulings for what responsibilities a supplier has to a seller. My supplier is claiming that their 3 year consumer warranty started when my business bought the item not the customer. They are implying I need to cover this out of my pocket not them. To me this seems like a load of bollocks but I am struggling to navigate the official documentation to figure out if I am in the wrong or not.
My business is an official seller of this brand. As far as I am aware they need to follow their responsibility to help me provide a solution for my customers faulty product.
I would appreciate any insight. Thanks!
Posted Feb 15, 2026, 10:56 PM UTC
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