Etsy refund and return problem
I ordered an item from etsy, it turned up as was completely different from what I ordered.
the seller initially offered a replacement but after week told me to return it for a refund.
after some back and forth I went through etsys customer support, etsy its self has now refunded me.
do I still need to return the item to the seller?
Posted Feb 16, 2026, 8:25 PM UTC
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