Maya: sent money to an unregistered number. Will I get the money back?

So title. I was cashing out at a store, and sent the money to the number. Well turns out it wasn't a Maya registered number and they only had GCash

I asked the Maya Chat bot and it said I'll get it back within 2 days? Is that true? Or no

Cuz this lady refuses to download the app and I can't do anything about it rn cus at this moment I'm literally getting medicated