The 11 Inc

I’m planning to buy a bike from 11 Inc in Toronto and was hoping to get some feedback from people who’ve purchased from them before.

Has anyone here actually bought a bike from them? I’d love to hear about your experience, especially regarding the buying process, customer service, and overall satisfaction.

Most of the reviews I’ve found seem to focus on bike fitting rather than the actual bike purchase experience, so I’m curious about that side of things.

Thanks in advance!