Empik GoBook 2.0 / PocketBook Verse — are screen cracks a common issue?

I own an Empik GoBook 2.0, which is a branded version of the PocketBook Verse. While reading Polish reviews on the Empik website, I noticed that many people complain about the screen cracking. In some cases it breaks after just a month, or around a year after purchase. There are even reports where the reader wasn’t used at all and the screen still got damaged.

What worries me is that some users say this happened even when they were using a protective case. This shows up quite often in the comments, and it made me seriously wonder if I made the right choice buying this device.

Do these readers have any known design flaws that cause screens to crack for some users? Is anyone here using this model (or PocketBook Verse) without a case or screen protector? After reading those reviews, I’m honestly a bit afraid to even touch it and just use it normally.