Saw an old email. Bingo time!

It speaks for itself.

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you responded!!!

Sent from Windows Mail

I’ve been fighting the gruffs that you never respond to things I send.  if all the guest towels were disliked and stored in a pile for never to use, please return please.  you are currently a few gifts behind M who does respond with “I got it” and some thanks.  i hate to send things into a black hole.  I forgive you, but think you need to practice better relationship manners. please. love, H

p.s. i realize when we talk on the phone you are friendly, etc. and I'm thankful for that.