Who should be responsible for documentation quality?

This is one of those questions where everyone agrees “docs matter”, but responsibility gets blurry fast.

If it’s “everyone’s job”, it usually means no one really owns it. Docs get written, but quality slowly drifts. If it’s one person’s job, that person becomes a bottleneck and also doesn’t always have the full context.

We’ve bounced between models. Doc owners per area. Team leads reviewing. Occasional cleanup sprints. All of them work… for a while.

In practice, docs seem to stay good only when someone feels real pain from them being bad. The moment that feedback loop disappears, quality follows.

Curious how other teams assign responsibility here. Is there a clear owner, or is it more of a shared (and slightly messy) responsibility?