what to do if bankrupcy law firm is non-responsive after payment?

hi, i paid this firm in full and submit all my documents for chapter 7 a month ago and they keep ignoring my emails and phone calls. judge signed final judgement recently so i am at risk of bank levy any day.

should i try to get a refund and go elsewhere? or call the bank if they don’t refund me? (funny thing is my bank is the one who’s suing me…🥲) what would you do?