I f***ed up lol
I really hope I'm not the only one who did this lol.
I needed to allow a few TCP and UDP ports for outgoing traffic, so I made a new Service item and added the ports to it. Then I opened the Service Group that is attached to the policy that handles almost all of our Trusted > Internet traffic.
Went into search, and searched the Service item I just created, but after typing in part of the name I hit Enter, and when you do that it removes all the entries of the Service Group and only adds the one you searched.
And I didn't notice and I just saved it. Luckily I had a backup of the config of the most recent firmware update so was able to re-add all the services. But our support team was pretty busy with phonecalls for a while lol
Posted Feb 19, 2026, 3:50 PM UTC · edited