Back with an update: My Petal is gone, but the upgrade arrived! Wondering about your replacement experiences

I originally brought it in for minor cracks that were approved for repair. Shortly after, the wheel housing split during gentle handling and it was ultimately deemed irreparable. After some back‑and‑forth about repair vs. replacement, I was approved for a replacement almost a month later and chose to upgrade to the Original Trunk Plus Aluminum in Silver, previously the Essential Trunk Plus in Petal.

As a bonus, check out the cute new horse stamp and the red envelopes (the tail even moves 🐎✨). Happy Lunar New Year!

My question:
For those who’ve gone through a replacement, especially if you upgraded, were you ever told that accessories like the dust bag or luggage tag might not be included? My original purchase was under the lifetime guarantee, but I was told that accessories aren’t always part of a replacement even with an upgrade, which surprised me.

Overall I’m happy with the product; I’m just curious about others’ experiences. Would love to know how it went for others too.