* Venue: NEWCASE (3F, 420 Maponaru-gil, Mapo-gu, Seoul  

# GUIDELINES

* **3F INFORMATION** **NEWCASE CAFE** **‘FEEL’ MEDIA EXHIBIT ZONE** **JAY'S 'FEEL' CONCEPT PHOTO & BEHIND SCENE**    Café seating is available only to customers who purchase beverages or menu items.  Guests visiting only the Media Exhibit Zone are kindly asked to refrain from using café seating.  NEWCASE CAFE is shared with general customers. We kindly ask for your consideration to maintain a pleasant environment.  Please move in a forward direction whenever possible.  When using tables, please refrain from rearranging seats or moving between tables.  For lost items or special inquiries, please contact on-site staff.  Please note that another popup exhibition is being held in a section of the ‘FEEL’ Media Exhibit Zone. Kindly handle all installations with care.  Please follow the instructions of on-site staff to ensure a safe and comfortable experience.  Outside food and beverages are not permitted.  Event schedules and details are subject to change depending on operational circumstances. Additional regulations will follow the venue’s policies.  



* **JAY'S PICK! \[SPECIAL FEEL' MENU\]**  **JAY CHANG 'FEEL' MILK SHAKE SET** **VANILLA/ STRAWBERRY / CHOCOLATE** **JAY CHANG 'FEEL' B-DAY CAKE SET NEWCASE CHEESE CAKE**  Special gifts will be provided with each menu purchase during the event period.  



*  **BIRTHDAY EVENT**  Designated areas will be set up inside the ‘FEEL’ Media Exhibit Zone for the fan signing event, benefit distribution, and on-site ticket sales.  Once the event begins, this area will be separated and operated privately. Please follow staff instructions upon arrival.  During the event, kindly follow the designated route guided by staff.  Running or crowding around the artist is strictly prohibited during movements.  Please prioritize everyone’s safety at all times.  After the conclusion of all events, please follow staff instructions when exiting.  



* **ON-SITE PAYMENT INFORMATION**  Event tickets may sell out once prepared quantities are exhausted.  All transactions will be processed in KRW (Korean Won).  On-site payments are accepted via cash, bank transfer, credit/debit cards, and mobile payments.  Some cards may be restricted due to card issuer policies or overseas transaction limitations.  Exchanges or refunds due to a change of mind after payment are not permitted.  Exchanges for defective products may not be possible depending on on-site inventory conditions.  Exchanges and refunds will not be accepted for damaged or contaminated products or without a receipt.  No exchanges or refunds will be processed after the event operation period has ended.  

  
[For event purchases and detailed information  ](https://hellolive.tv/detail/1100)

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260220 JAY CHANG 2nd DIGITAL SINGLE ‘FEEL’ | OFFLINE EVENT INFORMATION | March 6 12:00 KST/ 22:00 EST – March 8 21:00 KST/ 7:00 EST