Beckett EU Grading Time

Hi all

I sent in my cards on the 19th of November for grading and they arrived on the 21st of November.

They confirmed arrival about 10 days later… so far so good and I got my grades on December 15th. They changed to „labels“ step but at this point it stopped….

I‘m waiting goddamn 2 months for labeling my cards…. Can I assume they lost them?