Ban cause request refund

https://preview.redd.it/eutf6ojrqvkg1.png?width=518&format=png&auto=webp&s=0608a03b428065f13c20f4f144dfa2d4ee82c50b

https://preview.redd.it/49h7utcotvkg1.png?width=677&format=png&auto=webp&s=61cde1ff7f1d3ec971f49f3846d9861bd3342bf3

I asked the question and have got ban and no answer why.