Soundblaster X7 - Bluetooth AND AutoStandby not working

So my soundblaster X7 which I am thinking of replacing it, but still is a fantastic product, has currently 2 issues.

Most important:

its bluetooth is not working (one of the reasons I bought it), its not functioning, it cannot be seen by any device. Suspicion that the circuitry regarding bluetooth is dead (because it happened after I bought and connected a power supply that provided more Wattage to drive my KEFs.

Secondly autostandby does not work at all no matter if I have reseted the device, or clicked/checked the option in the X7 Control panel.

Any ideas before spending 300 euros? :P

Where could I send it to be fixed or maybe even someone has dealt with that issue and maybe I could fix it my self.

(latest firmware has been installed EN200321)

Thanks